At LÙMIER, we want you to feel completely confident with your purchase. If for any reason you are not satisfied, we offer an easy return and exchange process.

Returns
• Returns are accepted within 2 days of receiving your order.
• Items must be unused, unwashed, and in original condition, with all tags attached.
• Returns that do not meet these conditions may not be accepted.
• Once your return is received and inspected, a refund will be issued to your original payment method.

Exchanges
• Exchanges are available within 2 days of delivery.
• You may exchange an item for a different size or another item of equal value, subject to availability.
• Exchanges will be shipped once the original item is returned and approved.

Non-Returnable Items
• Items marked as Final Sale cannot be returned or exchanged.
• Any worn or damaged items will not be eligible for return.

Shipping Costs
• Return shipping costs are the responsibility of the customer.
• If the item received was damaged or incorrect, we will cover all return shipping fees.

Processing Time

Please allow 2 business days for your return or exchange to be processed after it reaches us.

How to Start a Return or Exchange

Contact us at lumierdesignseg@gmail.com with your order number and the item you wish to return or exchange. Our team will guide you through the next steps.